Talk to us.
Demos, quotes, onboarding questions, support for an existing workspace, or a request about your data. One address reaches the people who build and run the application.
What to include
If you are asking about a demo or a quote, two lines are enough to get a useful reply:
- Which platforms you sell and advertise on (for example Amazon UK and DE, Shopify, Meta, Google).
- Roughly how many orders a month you process across them.
We reply within two working days, usually proposing a short call to see the application on data like yours, followed by a written quote.
Existing customers
Use the same Contact us button for support. Tell us the workspace name and, if it concerns a specific figure, the page, the date range and what you expected to see. Source-health and coverage badges on the page are the quickest way for us to trace a number back to its origin.
Data requests
Requests to access, correct, export or delete personal data, or to disconnect a platform and have its data removed, are handled under our privacy policy. Use the Contact us button and put "Data request" in the subject line; we will acknowledge within two working days and complete the request within 30 days.
Amazon Selling Partners
If you have authorised Mabi Data Intelligence on your Seller Central account and want to know what we hold, how it is used or how to revoke access, see what we do with Brand Analytics data and the privacy policy, or contact us directly.